Shame on you Origins! I’ve never been a victim of a bait and switch operation like yours. I took advantage of a promo that you offered which included a free full sized youth face serum and free full sized night-a-mins with a travel kit of other creams with a $140 spend. I complied with the $140 spend (which my order included a full sized youth serum, eye cream and a night-a-mins) and all the free products were automatically added to my cart as promised. However what I received for free products is baffling. There was only one full sized night-a-mins included in my order instead of two (one purchased and one free). I checked my order on line and it turns out that the system charged me for the purchased night-a-mins however it claimed that the free night-a-mins is no longer available. I checked on line and there are full sized night-a-mins for sale. I was actually able to put one on my cart to check out. So basically you hooked me for the promo offer and did not full fill your own promo! There are night-a-mins product available, you however chose to lie to your clients and claim that there wasn’t any so you could back down from your own promo. Shame on you Origins! This is no way to treat your customers. We are not stupid when it comes to this stuff! There is plenty of completion out there! Way to go to loose a customer! Buyer beware when it comes to any Origins promotional offers, you will be played like I was!
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