Placed an order using a promo code they advertised waited 4 days heard nothing even though they had taken the money out of my account immediately!I then received an email saying they had cancelled the order and this was 13 days ago and still no refund has been issuedI have contacted them on 2 srperate occasions to ask for compensation and my refund and they have stated unless I place another order I will get nothing and I’ve still not had my refund!Really unhappy that a company as large as Estée Lauder treat its customers so badlyWould not use again and will be recommending that all my friends and family boycott this company as wellThey also test on animals for their Asian markets which is kept low profileDon’t buy from this company
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