My first order at the european origins websiteI enjoy very must some products from origins, namely from the collections Dr. Weil Mega-Mushroom. I’ve been buying them whenever I travel aboard as I cannot find them where I live. Last year, at Black Friday, for the first time, I decided to give it a try at the european origins website. During the whole weekend it was almost impossible to enter the website. Finally, on Monday 2nd December 2019, I was able to place my order (nº 1756869612). That was almost too good to be true, and it was, as the following day the order was cancelled, but they still took the money from my paypal account (who does this?). Since the 3rd December 2019 I sent emails, messages and complaints through paypal trying to find out why my order was cancled and asking for the refund. Guess what, not even a single answer. I even sent a message through the Facebook page, but again without any answer. Some of the products were Christmas presents. I was left without the presents and without the money to buy new ones. I only managed to get my money back thaks to Paypal. They never answered any of my complaints. This is by far my worst buying experience online ever.
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