They are liars. Their rewards points program is a fraud. They get you to spend money to reach loyalty levels and get rewards points, and when you finally want to redeem the points for a small gift, they tell you its out of stock. For my experience, i had over 500 points to redeem, and after the website didn't allow me to redeem for the item I wanted, I tried to redeem it for every other item and guess what? The website says "Sorry, you do not qualify for that item". The first customer service agent told me the first item was out of stock, and said i could get anything else on the list. That was a lie, I tried to choose any other item, and i couldnt. Then they said its all out of stock. It wouldnt even let me choose a $20 off coupon! I think whats going on is they are suffering in their business profits due to the economic recession, and are holding back on their rewards points products by cheating loyal spending customers who have supported them. Sad times, no integrity in this company that has turned scammy.
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