If I could give 0 star, I would definitely do it! The worst customer service I’ve ever experienced. I have received my products a month ago but missing one item. I chat with representative and she told me the item is being processed and I will get an email for tracking number in 2-3 business days. I was waiting for 2 weeks yet I haven’t receive any email. I chat with other representative again asking the same question, but he just told me the same thing. I was so upset and I emailed the online customer service very nicely, describe my situation, but I just got the same answer that my item is being processed and will get tracking number in 2-3 days. Today, I just emailed them asking if my item has been shipped and my tracking number, then after I got an email telling me the item that I purchased is out of stock. Lmao. This is taking so much energy and wasting my time to emailed them/talked to them. They could just tell me the first time that it was out of stock. Very upsetting customer service. I won’t buy it anymore.
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Origins creates high-performance natural skincare that's powered by nature and proven by science.
