orphek.com

3
3 Based on 6 reviews

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RH6
OR3 Sky Blue Failure

OR3 Sky Blue. Failure of a single LED after 13 months of ownership knocked out half the bar, I was told to suck eggs by the company, which is disappointing. Poor customer service, and a poor quality product. The entire point of LED’s are that they should last for a long time. Every other LED fixture I have used has been 4years plus in usage without a failure. Advised to just buy an entire new fixture.I Re-soldered a new LED (easily available online for a few pounds) which fixed the problem and then a different LED failed two months after! Don’t really trust the electronics after that, so removed from the tank. Quite an expensive paperweight after that. Great when it was working though I have to say, just overall poor quality and customer service, and I wouldn’t recommend you purchasing from them, over competitors in the same market- who are more likely to look after you.

2
Date of experience: Nov 06, 2024

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