The service needs to either revise their return policy or genuinely follow their stated guidelines. It appears they won't accept returns if a customer is unhappy after receiving the shoes. The footwear is overpriced for the quality provided. Claims on the website suggest a higher-quality product than what is delivered. These shoes are not suitable for hiking; they are more like loafers or lightweight sneakers.
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MSL COMMERCE LTD
E-mail: support@orthohike.com
Support Time: Mon - Fri: 8AM-5PM PST
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Phone: +44 7537 133555