The return policy of this company was not followed: the online advertisement stated that the shoes had a wide toe box, but they were actually quite narrow and pointed. This description was misleading, and they refused to accept my return. I opened a case with a payment service, and we are in the resolution phase. The company asked me to close the case first, and then they would issue the refund. I won't fall for that trick... refund me, and I will close the case! This is a ridiculous waste of my time, especially after spending over a hundred dollars including shipping and insurance fees.
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MSL COMMERCE LTD
E-mail: support@orthohike.com
Support Time: Mon - Fri: 8AM-5PM PST
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Phone: +44 7537 133555