I am having exactly the same problem described in other reviews. Shoes I ordered are rubbish, cheap, shapeless and presumably made in China. It seems to be impossible to get a return label from them. I too was offered £10 refund rather than the £38.99 I had paid. I sent the shoes back to the address in Morden on their website via Evri and have had them returned to me. Presumably the address is not a valid address for this company. A complete scam. Avoid. I will be pursuing a refund via Paypal.
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