While ordering my hoover I made a mistake on line and ended up with 2! Immediately Oryzom spotted the duplication and wrote to assure me that one order would be cancelled and my £ refunded. So nice to receive a personal reply and the cash duly arrived back in my account.
I’ve only used it once so far but was amazed at how much dust it picked up, despite my having recently vacuumed with my old Miele.
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