I booked the service for the first time, and they couldn't even find me a cleaner. I decided to give them another chance, and it was a total disaster. The technician was late, kept me waiting for 1 hour and 30 minutes, and then canceled the service. I needed this cleaning for friends visiting, and my plans were completely ruined. I sought compensation to arrange another service immediately, but customer service offered no assistance. There was no support, no accountability, and terrible communication.
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