Review Time
I've had fantastic experiences with the service! I've booked four cleaning sessions so far, and each time the quality was exceptional, featuring friendly cleaning staff and even options for sofa and car seat cleaning. The customer service has been wonderful, and the app is very user-friendly!
I arranged for a tap repair through the app due to a leak in my bathroom tap. The technician arrived but broke the tap instead of fixing it, leaving it unusable with water still running. I had to turn off the main water supply and buy the valve myself, yet the tap remained unfixed. When I reached out to the support team, they refused to accept responsibility or offer compensation for the damage caused by their technician. No solutions were provided, leaving me with a broken tap and unexpected expenses. Ultimately, I had to initiate a chargeback with my bank due to the lack of support and accountability. This experience was extremely disappointing, and I cannot recommend this service.
I scheduled a tap repair through the app due to a leak in my bathroom. The technician came but instead of fixing it, he broke the tap, leaving it unusable with water running. I had to shut off the main water supply and buy the valve myself, but the issue remained unresolved. When I contacted the support team, they refused to take responsibility or offer compensation for the damage caused by their technician. No solutions were provided, and I was left with a broken tap and additional costs. Ultimately, I had to initiate a chargeback with my bank due to the lack of support and accountability. This experience was extremely disappointing, and I would not recommend this service.
I booked the service for the first time, and they couldn't even find me a cleaner. I decided to give them another chance, and it was a total disaster. The technician was late, kept me waiting for 1 hour and 30 minutes, and then canceled the service. I needed this cleaning for friends visiting, and my plans were completely ruined. I sought compensation to arrange another service immediately, but customer service offered no assistance. There was no support, no accountability, and terrible communication.
I had a very poor experience; I booked someone to fix a wall and add tiles, but he never showed up, wasting my time. The support chat gave me a refund and a discount for my next request, but the next technician for installing sockets also never appeared.
I had an extremely poor experience. I booked a technician to assemble flat-pack furniture. I waited outside my flat with my phone ready for a call, but he never showed up. The worst part was that I wasn't informed about his cancellation. Twenty minutes after he was supposed to arrive, I noticed the app was searching for another technician. No one was available, and nobody contacted me. I had to reach out to the helpdesk through the app, which was frustrating. I deleted the app and will never use this service again.
I booked a cleaner for a deep clean as I was moving out. They kept rescheduling and then canceled last minute, claiming the technician canceled the job. It took days to get a refund for a job that was never done, and there was no phone support, only a questionable chat service. Overall, this business raises huge red flags.
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