I took a punt and switched from Bailey Nelson (whose products and services I’ve never had a problem with) to Oscar Wylee and really regret it, wishing I’d read the reviews first! The frames look good, but the quality is terrible. I was always having to get mine tightened and they once had to replace them because the arm just fell off while I was wearing them. I was happy with the acknowledgment that the pair I had was faulty but then the same thing happened … three times in two weeks, the arm just fell off! I returned to the store, only to be accused of mishandling them and told it would cost $80 to repair. Funny that I’ve never had a problem with any of my previous frames. Just shabby quality and rude service … never again.
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