I incorporated my company with Osome two years ago and have used their services since then without issues. However, recently I noticed an early renewal charge and found that I could not remove my credit card from the billing section.
When I contacted support, the experience was very disappointing. Instead of simply assisting me, the representative’s tone felt intimidating and unprofessional. After insisting, my card was removed, but I was warned that my account could be closed and that returning in the future would involve additional fees.
After two years as a customer, I expected a more respectful and professional approach.
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Osome is a fintech company that automates financial administrative tasks for entrepreneurs — helping them focus on building their businesses and not on boring paperwork.
We offer a suite of online services that automate routine admin tasks, such as; bookkeeping and accounting, tax filing, company formation, and registration.
We have over 11,000 customers in 15 countries, and our team of over 200 employees is based in Singapore, London, Hong Kong, and Kuala Lumpur.See more
