I cannot recommend making any purchases from this company as the delivery and return processes are incredibly frustrating. I ordered two items in November and returned one due to incorrect sizing the very next day. It took numerous emails and follow-ups to finally get my refund nearly a month later. The refund amount was incorrect as they deducted a postage fee despite not offering free returns. After I pointed out the mistake, they asked for my proof of postage and payment. This is unacceptable, especially since I paid for the return. I shouldn't have had to deal with this stress during the holiday season, and I received no apology despite reaching out multiple times. If you want a hassle-free experience, I suggest shopping elsewhere.
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Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.See more