I want to share my concerns regarding a recent experience with a bank in Slovenia. I've been helping my 70-year-old aunt, a long-term resident, who has been denied the chance to open a savings account despite meeting all requirements. This situation is alarming, especially since her husband is terminally ill. The bank's advice to withdraw cash from the sale of their house is impractical and insecure. Other banks in Slovenia have offered her assistance, raising questions about this institution's policies and customer care.
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