Otter.ai has many transcription errors. I always need to edit everything, and almost every sentence. Often, if I did not know the subject, I would not be able to edit the transcription for it to make any sense. This inserts my own bias and errors into the transcription because I may not be paraphrasing the speaker/discussion correctly. Even when I know the subject, sometimes, the transcription is so bad that I just cannot make any sense of the conversation. Customer support has not been of any help. They try to blame me for the errors. There must be better transcription software. I just have not found it. When I do find it, I will definitely switch. It's time consuming to go through the trial and error process. One review company that I often follow rates Otter.ai as very good. I disagree with them. Also, Otter.ai is super expensive for the transcription quality that it delivers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.
