otter.ai

1.5
1.5 Based on 21 reviews

Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be sha...

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Claire
Terrible customer service

There is no customer support if a problem comes up. I have been gaslit by a bot called Allan for a week, with nightly emails which arrive at around 6.15pm each evening asking me to reply to it, apparently unaware of my increasingly desperate replies during the day. I am now locked out if an a count for which I paid $99.99 two weeks ago, after reaching my account limit by trying to follow Allan’s advice. This is one of the worst experiences I have ever had with a professional service.

1
Date of experience: Oct 02, 2025

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Business Details

  • Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.

  • language https://otter.ai

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