I have been a long-time user of otter.ai and very much enjoy it's functionality. But recently their methods regarding free trials and subscriptions has become quite sneaky and unethical. I have a paid account and am happy to pay for the service but whenever I have meetings with team members they get constant prompts to sign up for free trails which then end up as paid subscriptions. On each occasion the team member had no idea they were ending up adding additional charges to my paid subscription.
Some clear transparency over this situation would go a long way to repairing broken trust.
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Otter.ai is the world’s leading AI meeting assistant, providing teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings - turning meetings into accessible and actionable data that can be shared across teams and organizations to increase collaboration and productivity.