I ordered sunglasses and had to return them. While I did eventually receive a full refund, it required weeks of follow-up, multiple emails, and providing detailed proof of return (tracking receipts, invoices, etc.).The return was only processed after persistent communication on my part. The product itself was authentic, but the return process was frustrating and delayed.Advice for future buyers: If you shop here, keep all receipts, emails, and tracking numbers in case you need to return something. The refund did come through, but it was not a smooth experience.
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