I purchased two pairs of sunglasses from Otticanet.it, initially thinking I was getting a good deal. Later, I bought the exact same models from an official Saint Laurent store. Upon comparing them side by side, the differences were immediately noticeable: the engravings were different, the lens quality was inferior, and the material—particularly the aluminum—felt lighter and of much lower quality.Concerned, I contacted Otticanet’s customer service to report that the sunglasses I received appeared to be counterfeit. Their response was dismissive: they claimed they only sell authentic products and told me I would need to cover the £25.00 return shipping cost via DHL, without offering any real investigation or assistance.To be sure, I visited an official Saint Laurent boutique, where the staff confirmed that the sunglasses purchased from Otticanet were not genuine. Based on this professional evaluation, I have now taken legal action against the company.I strongly advise others to be cautious: based on my experience, Otticanet.it is not a trustworthy retailer. In my opinion, they are selling fake designer eyewear and provide poor customer support. If you are looking for authentic products and reliable service, stay away from this site.
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