Appalling 'service' - do not buy from these scammers.I purchased Persol Steve McQueen Limited editions from Otticanet.comI was sent faulty glasses whereby the left arm continues to pop off every time I wear them, to the point I can longer wear them at all.I wrote to Otticanet.com and explained the issue and sent them several photos.Their solution was to offer to charge me for a replacement arm that I would have to fit myself.Responding to Otticanet response dated 16/01/2025The glasses sent to me were certainly not in perfectly good condition. The glasses were also received in mid June not May.I contacted you 1st Novemeber to advise the folding arm would pop off and as I explained, this got progressively worse to the point the glasses can no longer be worn.The period of time was not 6 months, rather 4 1/2 months and well within a time frame a reasonable person would expect their new glasses to be free from the arms falling off.You offered to charge me more money to send a replacement arm and then never sent the replacement arm despite having my address on file. I suspect this company stock and supply factory seconds and not genuine glasses.Avoid these scammers who now prove themselves to be liars as well.
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