I bought an item, I was asked to review their service afterward.I reviewed it to 1 star, the reason for this being I would've had to go out of my way to see I would be charged import taxes and fees and it wasn't openly available without me actually actively checking to see if this was the case they appealed it with feedaty and my review was taken down.All in all I was expecting to save almost $300 on an item but was instead forced to pay $250 in taxes and import fees.Had I been informed of this from the get go, maybe when I was adding the item to the cart or maybe when I was checking out I ultimately would not have made the purchase through otticanet and purchased locally.They instantly emailed me after my 2 star review (that I later changed to a single star due to this) begging me to change it back up.And then after a few days I was informed my feedaty that the review would be taken down. In Italian mind you. Which I don't speak a word of mind you.So I come to trust pilot where I can actually trust my review won't be taken down because of what seems like an allegiance between two Italian companies
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