otticanet.com

4.1
4.1 Based on 359 reviews

...

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Crystal
Very happy with my purchase - Customer Centred approach

Very happy with my purchase and will use the company again! While initially hesitant on purchasing a product due to less that perfect reviews, I soon realised most all of the poor reviews were from over 5 years ago and proceeded with my order - I'm very happy! From the very beginning, every step of the purchasing process has been excellent! The communication responses were all within 24 hours. Tracking for my purchase was provided early and was very accurate. The product arrived within 7 days of ordering. Any minor issue I encountered was handled quickly and professionally with a customer centred approach to resolve it. I would highly recommend using the site and recommend to your friends!

5
Date of experience: Aug 01, 2023

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