Extremely poor support experience. The website claims a "30-day free return policy; we offer a 30-day, no-questions-asked return. No return shipping fees, restocking fees, or any hidden charges will apply." However, my repeated requests for a return within this period have been met with resistance. The product has serious technical issues that could pose a fire hazard in your home, even when used as directed. I cannot recommend making a purchase.
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At OUPES, we are a dedicated team of expert engineers specializing in meeting the solar power demands for outdoor adventures, home emergencies, travel, fishing, and RV/Van camping. With a strong focus on product innovation and quality improvement, our engineers strive to create the safest and most reliable portable solar power solutions. We are committed to delivering products that not only meet but exceed your expectations, ensuring all your portable solar power needs are met with the utmost safety and responsibilitySee more
