Review Time
I have bought 3 of the Mega1 units and 1 of the Exodus 600. Mega1- I think the best value for the money, use 2 of them in BPS mode, one for my fridge and one to power recliner, fan, and electric throw. Both have worked flawlessly. The third I have as a flex bank for other needs. Note that when used in BPS mode the fans with "burp" every so often in pass thru mode, (I put a 120mm fan running on the USB to pull cool air thru the unit to mitigate this). The fans are fairly loud with moderate inverter use and in charging mode. Exodus 600 - light weight, works well, main job is for sleeping fan(s) and charging USB devices. Have solar charged the 600 from 25% to full in about 3 hours using a 160 watt array in full sun on a winter day. Overall, I am very pleased with all of the units so far. My main focus is basic power during outages, fridge, lights, internet, cooking during grid outages.
The customer service crew led by Vania in my case were totally professional and very helpful in our situation.
Their continuous contact and support made a challenging situation easier.
Extremely poor support experience. The website claims a "30-day free return policy; we offer a 30-day, no-questions-asked return. No return shipping fees, restocking fees, or any hidden charges will apply." However, my repeated requests for a return within this period have been met with resistance. The product has serious technical issues that could pose a fire hazard in your home, even when used as directed. I cannot recommend making a purchase.
I truly enjoy working with the company; their products consistently meet expectations, and their customer service is unparalleled. The technology and pricing offer excellent value. I frequently ship these products to Cuba, and they perform reliably even in challenging conditions. Any issues we've encountered were easily resolved over the phone.
Got a second mega 3 after having such good service from the one I’m using for my camperLove it despite its size I can move it when my back doesn’t bother me otherwise I use the wheels and handle.Definitely planning on maxing it out on the expansion batteries as I can.
I had shipping and price adjustment issues which were excruciating to resolve. All had to be done through an email thread that ended up being 50 pages and impossible to sort through. The product itself is flimsy and it sucks. I don’t recommend working with this company.
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At OUPES, we are a dedicated team of expert engineers specializing in meeting the solar power demands for outdoor adventures, home emergencies, travel, fishing, and RV/Van camping. With a strong focus on product innovation and quality improvement, our engineers strive to create the safest and most reliable portable solar power solutions. We are committed to delivering products that not only meet but exceed your expectations, ensuring all your portable solar power needs are met with the utmost safety and responsibilitySee more
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