Earring posts were too thick and Ouros claimed they could replace them, had me ship them to their office in NY, only to tell me that they could in fact NOT replace the posts, and shipped them back to me to get them fixed by another jeweler at my cost. Pretty diamonds, sub par customer service.
Edit to add: refund offered with a 26% restocking fee is NOT a refund offer.
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At Ouros Jewels, we believe everyone deserves to shine. We specialize in premium lab-grown diamonds, ethically created, expertly cut, and certified for exceptional quality. Each diamond is a masterpiece designed to bring your dream jewelry to life.
You can choose from our IGI-certified diamonds or create your custom engagement ring, handcrafted with care and ready to ship within 1–2 weeks.
Here’s what makes shopping with us special:
1: Superior Quality – Ethically grown, beautifully crafted lab diamonds.
2: 24/7 Customer Support – Our team is always available to assist you.
3: Flexible Payment Plans – Luxury made easy and affordable.
4: 30-Day Return Policy – Your satisfaction is 100% guaranteed.
5: Free Engraving – Add a personal touch to your jewelry, at no cost.
We take pride in offering a seamless, transparent, and enjoyable shopping experience, because your trust means everything to us. :ring:
For any inquiries, custom designs, or assistance, feel free to reach us anytime on WhatsApp: +1 (512) 736-7766
Ouros Jewels – Where Purity Meets Perfection. See more
