FRAUDULENT PRACTICES. The earlier reviews are spot on. The item is non-functional—my mask won’t even turn on. They conveniently do not provide a customer service phone number; the only way to reach them is through email, which takes 2–4 days for responses. They advertise a 60-day return policy, but you must pay for return shipping and submit videos/photos proving the product is defective. This process drags on with slow email replies until you’re dangerously close to the 60-day deadline—then they can deny your refund completely. Spare yourself the frustration and avoid this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
