I cancelled the order immediately after making it.I bought 2 of the same items as they were on offer buy one get on 30% off.The order confirmation email arrived instantly. It stated it would be 3+ weeks for my order to arriveThis was too long and not going to arrive in time as brought for gifts. Numerous emails to them over the next few days....I finally received a response from Ziannia saying order had been cancelled.Nothing about refunding my money.I then emailed asking when my money would be refunded?Which they had taken instantly, as soon as I made the order.40 + emails later - literally all day on Wednesday- still just receiving the same generic email responses saying my question has been answered in broken english grammar & can they help with anything else?My question was when will you refund my £32.97?They had and have still not answered my Q nor have they issued my refund. Still no response.....they have not told me when i will be refunded.Losing hope of getting my money back now!Just receive the generic email that they've answered my question is there anything else they can help me with.Just going round in circles with this company!Do not buy from this company!I would give minus star rating if possible. They are a scam company
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