Customer service was terrible. In trying to return a purchase, it took numerous emails and numerous attempts at trying to reach them by phone, and then having to make an "appointment" to receive a phone call from a human. Not worth all the hassle.
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We create high performance ultralight backpacking gear without middlemen or retail markups.
When you're headed into the intensity of nature, having high performing ultralight gear is inspiring. It helps you go farther while staying safe and comfortable. It empowers you to go where you haven't gone before.
Outdoor Vitals was founded for this purpose. We tenaciously pursue the design of performance ultralight gear and sell it directly to you without the extra fees of investors, middlemen or retail markups so you can spend more time outdoors pushing, learning and growing.
By changing from the traditional way of doing business & selling directly to you we cut 40-50% out of the price tag of products sold through retail stores. We then turn around and invest those savings into building a better product so you know when you head to the mountains you have gear with you that is uncompromising in quality and design. Gear that will keep you comfortable and never limit you.
We take the harder path of business to better connect you to the Vital Outdoors.See more
