I visited their outlet store and saw everything was 60% off, with a relaxed atmosphere. I found a sweatshirt I liked, but it wasn’t in my size. I asked the salesperson about their website, and she mentioned it was pricier. Thinking I got the best deal, I made a purchase. Upon checking their site later, I found the same items I bought were 64% off online, and one item was marked as 'final sale' on my receipt. They didn’t clarify this in-store, and they refuse to take responsibility despite my attempts to explain their errors! This company lacks transparency and doesn't adhere to good business practices.
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Outerknown is a sustainable clothing brand established from an understated approach to design and an overstated approach to quality, material and consciousness.
