outerknown.com

1.6
1.6 Based on 10 reviews

Outerknown is a sustainable clothing brand established from an understated approach to design and an overstated approach to quality, material and consciousness....

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Average Rating

1.6

/
5

10 Reviews

5 Star
0%
4 Star
20%
3 Star
0%
2 Star
0%
1 Star
80%

All Reviews

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Review Time

Jet Johnson
Disappointing quality products

These products are extremely disappointing. They are overpriced and of poor quality. Every shirt we've received is falling apart. The company has sent us countless buttons for the blanket shirts, and now they are out of stock. I strongly recommend against making a purchase.

1
Date of experience: Dec 12, 2025
LF14
These items are truly disappointing

These items are truly disappointing. Overpriced junk. Every shirt we received from them is falling apart. They have sent us so many buttons for the blanket shirts that now they are out. AVOID PURCHASING.

1
Date of experience: Dec 12, 2025
Evelyn C.
Received part of my order but the email…

Received part of my order, but the email they sent indicates that I received everything. I'm currently trying to contact them for my second shirt or a refund. The shirt I did receive is nice; it's a simple button-down, good cotton material, and I like the fit. I've ordered twice from the company. The first order arrived complete. I liked the tops enough to order more (on sale). If I don’t hear back, I might dispute the charge with my credit card company.

1
Date of experience: Sep 28, 2025
Petrina Price
Emailed them over 2 weeks ago

I emailed them over 2 weeks ago, but still no reply. It's concerning that I can't get a response from them.

1
Date of experience: May 20, 2025
Louella Morris
They charge over 100 dollars for…

They charge over 100 dollars for shorts, claiming ethical production, yet they use factories in China and Mexico, so while animals may not be harmed, child labor is involved... Keep your expensive clothes.

1
Date of experience: May 18, 2025
Reginald Coleman
Another company ignoring their own privacy policy

Another company that disregards their own privacy policy. Customer preferences seem irrelevant to them. When I requested to stop receiving unsolicited marketing, they ignored me and continued sending it long after my order. DO NOT share your contact information with them, as they treat it as a commodity to exploit. I regret making a purchase and will not make that mistake again.

1
Date of experience: Mar 25, 2025
Kaden
I feel misled.

I visited their outlet store and saw everything was 60% off, with a relaxed atmosphere. I found a sweatshirt I liked, but it wasn’t in my size. I asked the salesperson about their website, and she mentioned it was pricier. Thinking I got the best deal, I made a purchase. Upon checking their site later, I found the same items I bought were 64% off online, and one item was marked as 'final sale' on my receipt. They didn’t clarify this in-store, and they refuse to take responsibility despite my attempts to explain their errors! This company lacks transparency and doesn't adhere to good business practices.

1
Date of experience: Mar 23, 2025
Stylish, Sustainable Apparel with a Focus on Responsibility

This brand impresses with its fashionable and sustainable apparel. The website is easy to navigate, and product pages provide detailed information on eco-friendly materials. Collaborations with environmental organizations and a commitment to organic, recycled, and regenerated materials showcase their dedication to ethical practices. The high-quality garments arrived promptly in environmentally friendly packaging. Prices may be higher than average, reflecting commitment to sustainability and ethical manufacturing. Overall, this is a great choice for those seeking stylish and responsible clothing.

4
Date of experience: Apr 11, 2024
SB76
Requested a catalog but received only emails

I requested a catalog through their website but only received numerous promotional emails! I tried to submit a complaint via their feedback form, but the re-captcha wouldn’t work... I’m not familiar with their products yet, but they need to understand retail and customer experience better.

1
Date of experience: Apr 05, 2024
Keith Coleman
Shirt quality comparable to top brands

The quality of their shirts is comparable to well-known brands. The blanket shirt is excellent. The sizing is a bit off; L is snug, while XL is oversized. Delivery took some time. It will be the most comfortable flannel you'll own, guaranteed. I love the fabric, and I receive many compliments on it. The patterns are timeless. However, I think it should be priced lower. They do offer a referral discount for new customers, but you only find out after you’ve already shared it with friends, who then make their own purchases. I don’t hold grudges. Good luck, hope this helps.

4
Date of experience: Jun 09, 2023

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Business Details

  • Outerknown is a sustainable clothing brand established from an understated approach to design and an overstated approach to quality, material and consciousness.

  • language https://www.outerknown.com

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