My box arrived late, wet and torn. I was notified by Outfittery that the box would be late, then got an email saying it had arrived two days before it had. I kept two items of clothing and returned the rest, but was informed I had kept 3 items of clothing and was charged for it. There is no way of checking back on the app to see what you have kept, and no telephone number to talk to anyone. The complaint I sent was never responded to. I used Stitch fix for a long time and it was great, but avoid this company.
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
