I was also transferred over from stitch fix and decided to give it a go. I didn't like any of the items and sent the whole box back. They responded to say I had to pay £59.99 for a top. I had already returned the top. I emailed them straight away on 10th May. Today is 27th May and I've had no response to my email. But they've continued to ask me to pay up. Today's email from them includes a fine and a threat to send debt collectors. All I get from them is automated emails. This is really stressful and very unprofessional. 17 days to respond to an email but their automated threats keep coming.
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
