Another customer here that was automatically moved to outfittery from stitch fix. Received a box I didn’t order. Didn’t open it (slightly only to get the return slip out) and returned in full, all clothes untouched. Received an email today telling me my card had been charged £49!! For what?! The fact that I had to go out of my way to return a box of overpriced (£500) of clothes I never requested was ridiculous enough, let alone to now be charged £49 and not even be told what for! Update: case has not been dealt with as they are not accepting fault / possible issues with delivery company. And now they can’t even reply to complaints on here to the correct name/customer!
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
