Avoid. A previous Stitchfix customer , I was transferred and they have charged me £700 for clothes which never arrived. They told me it had been sent to a red street postbox which is bizarre and impossible. Customer service does not reply to emails or answer phone. Update - Eventually after waiting for over half an hour on the phone I got through to a customer services rep who told me the clothes had been returned to them and issued a refund. But why was I charged in the first place, when all the clothes had been returned? I don't have faith in them to cope with the demand they have created, hopefully that will change.
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
