Chasing me for payment for a delivery I haven’t received- my data was transferred from stitchfix when it closed last year. In January I received an email to preview an order, I spent time navigating the system and selected some items. It seemed more expensive than stitchfix but I thought I’d give it a go. Unfortunately I didn’t receive the order. Now in May I am getting chased for payment of almost £300, despite contacting outfittery uk and de via contact us and email (three times now) to which I’ve still not had a response. Like others I could cry too, it’s unfair to keep sending invoices for a parcel I’ve not received. Such a shame I didn’t read all the poor reviews first, I really liked stichfix but this experience has put me off using any service like this in the future.
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
