DO NOT USE THIS COMPANY - THEY ARE FRAUDSTERS! Exactly the same issue as so many others have reported …Previous customer of Stitch Fix. Suddenly started receiving emails from Outfittery - I ignored them as I never signed up for/opted in to the service. One day a box arrives with £600 worth of clothing. I duly send it back and tell them I’m not purchasing anything and asking them not to send me anything further. A few weeks later I receive an email asking me to pay for a jumper which I had actually returned. I email straight back - explaining they have made an error and that it was returned. Automated reply saying they are busy but will get back to me. Further chasers received - tried calling but the line just rings out. Now an email adding a “collection fee” and threatening debt collection! I will be reporting them to various Ombudman/Data Commisioners etc and raising media awareness to help try to stop them in their fraudulent business model.
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.