So we seem to not be the only people being scammed by this "company".The first we heard about them was a fraudulent charge onto my wife's debit card - this was obviously contested through the bank and a chargeback was granted. Seemingly this doesn't suit Outfittery who have now sent a threatening letter that they will involve a debt collection company for over £500. This is for goods never ordered, and obviously never received, there is even an order number and reference to an Outfittery account (my wife has never had one - now aware this is related to StichFix and the selling of details - unsure how they got full card details though definitely a Data breach there), can't access said account. Tried to ring the "customer service" number on the letter but this rang out with a constant looping message and annoying music for over 20 minutes then they automatically ended the call on me. Has anyone had any experience in communicating with these charlatans? You have stated you reached out via email - I have not received one to the address on Trustpilot - which one have you got, and more to the point how, if it isn't the one used here?
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
