EDIT: I am assuming my order was cancelled by the customer team as I cannot see my order in my account (and I did not see a Cancel option in the order so the website is not updated correctly, that is not my fault and a bad experience).. I will be requesting account deleted and my data removed[Also reposting from the DE Trustpilot site... the fact they have different Trustpilot ratings for each country is a big sign of poor satisfaction]As a previous Stitch Fix customer I am clearly not an ideal Outfittery customerMy order which was within the 24 hour wardrobe replacement has no Cancel option which should be absolutely available, if I can change the order then why can't I cancel?Clothing options looked nice, but then the pricing was very high and above most of my budget options set (£165 for a Zip-up jumper??). Totalling around £700 I am clearly not the customer profile and will not be continuing my order and my account in this case.. I guess with the Black Friday discount this gives you £40 off.. which does not cover 1 piece of clothing in the order
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
