Yet another 1-star review to add to the pile. I, like others was a stitch fix customer who had details transferred to outfittery. I had actually updated my payment details with stitch fix within the duration, but somehow it was my old bank details that were transferred too. Setting up the app is frustrating being an ex-stitch fix customer and seems to have cycled me in a loop of being unable to set-up an outfittery account. I was starting to get frustrated at receiving this box when I decided to have a look at the items and I did like one item which I decided to keep. Outfittery do not offer any discounts on their items e.g. for multi-buy, but here is my gripe: Outfittery states that they do not charge more than the RRP. This isn’t anything to brag about as RRPs can be set fairly high allowing retailers to offer deals etc. The item I chose clearly states the RRP is £38 on the price tag; yet outfittery charged me £45. I think that is very cheeky! I emailed them to mention about the price discrepancy. I figured they would maybe give me a credit toward another item. Instead they responded saying they are unable to reply right now as they are too busy. Fail!
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.
