Like many others have pointed out, they are billing for returned items. Despite confirmation from Royal Mail of delivery, they are attempting to charge me over £500 for items I didn't keep. Attempts to contact them have been futile, and I'm now dependent on PayPal to refund my money. This is utterly unacceptable and amounts to fraud! While the clothes may be cute, they're not worth this level of inconvenience!Edit: After I took this to social media, my money was finally returned.
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OUTFITTERY is a personal shopping service for men and women.
Personal stylists handpick clothes and put together outfits that match your style, size, and budget. You get to check your selection before it’s sent, try everything on at home, and only pay for what you keep. Shipping and returns are always free.