This company is absolutely awful . They sent me clothes that i did not order . Just as they sent it i found out that my mum had 4 weeks to live with cancer . I emailed them saying i had to leave the country to be with my mum and was very confused at receiving this parcel that i never signed up for . I received no reply . I get back to an email demanding payment . I tried to call them twice and got cut off , I then emailed them again asking them to take their parcel back that I never asked for . My mum had just passed away and I really didn’t need this unnecessary stress . I took time out of my day to take the parcel back and posted it using their return label . I asked them to acknowledge receipt and asked them to remove me from their mailing list that I had never asked to be on . Radio silence again and still receiving marketing emails . I get home from work today to a letter from a debt collector demanding payment . I have rang the debt Collector and left a message to say how upsetting this all this (again this is a parcel I never asked for which has been sent back ages ago ) Outfitters , please resolve this urgently before I take this matter further . I am absolutely devastated by the loss of my mother and I’m spending all my time chasing you in my own time for something that was never requested by me in the first place .
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OUTFITTERY ist ein Personal-Shopping-Service für Männer und Frauen.
Persönliche Stylist*innen wählen die passenden Teile aus und stellen Outfits zusammen, die zu Deinem Stil, Deiner Größe und Deinem Budget passen. Du kannst deine Auswahl vor dem Versand ansehen, alles zu Hause anprobieren und nur das bezahlen, was Du behältst. Versand und Rücksendung sind immer kostenlos.See more
