This is the second time I've been caught in a similar situation! I ordered two pairs of size 5 slippers but received size 40 (UK 6.5/7). I didn’t recognize the name from the previous issue - what a mistake! The response was the same; I would have to pay for the return before anything could be done. Last time, it took weeks to get a partial refund with little help from the payment service, who advised me to accept it. Very unhappy - a lesson learned to avoid this seller in the future!
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