Responding to your reply below:Roxana, good afternoon. The technicians asked you where your heater is installed. How many square meters is that room? I think you haven't answered yet, and we need to know. If it's defective, it can be replaced without any problems. Good afternoon.The technician NEVER asked me where the heater was installed . I told you the heater was for a small kitchen approx 6m2 . Your description clearly states 10m2. You collected the heater and told me you replaced the sensor , which is still defective. You told me in your email you did not have a heater to replace this faulty one.I want this heater picked up and my money back.No more going round in circles with half lies.It is my consumer right you take a faulty item back and reimburse me.
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