I booked a clean for 27th November and called on the day to get an ETA, only to be told the clean was not taking place and had been rescheduled, without letting me know. Since they'd already let my friend down FOUR times, I didn't want to be treated the same way so I cancelled the job and asked for my deposit back. I was told it would take 28 days but as of today, 5th February, it has not been paid. All they will tell me is that the payment is pending with Accounts, no I can't speak to them and neither can customer services to progress this. It's like talking to a brick wall and they know that eventually you'll just get so exhausted that you suck it up and move on. DO NOT GIVE THIS COMPANY YOUR MONEY!!! They need taking to court.
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