Awful company DO NOT useHad them out for an oven clean on December 9th for a double oven. Absolutely awful. Did not clean the roof of the oven or the door seals. Cleaning pricy reside left on racks. Light bulb was discusting and the fan at the back of the oven was also not cleaned. Had the hob and extractor hood done as well but all that was done with those was baby oil smeared all over them. Was offered a date to be rectified which was Christmas Eve which was not convenient. No further date offered and now have been trying to get a refund. First I was told to send in photos which I did. Then I was told it was a Quality Control. Now I’ve been told that my refund has been requested from the accounts department yet they have not set a date for a refund even though it’s been ongoing for nearly two months. I’m being fobbed off but if I can warn others to go elsewhere then that’s what matters. Do not give them your money. My complaint is now with the Consumer Ombusdman. Also don’t believe the comments on the FB page as they hid the negative reviews and then block you.
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