Terrible service. Booked oven clean and paid in full up front. I first paid a 50% deposit when I booked and then was contacted 2 days before my booking date for the remainder of payment for the clean. On the day of the clean I waited in all afternoon but they did not show or contact me to say they were running late or can't come.I had to contact them at the end of the day to find out they weren't coming. It is now 2 weeks later and I have not received a penny of my money back even after numerous requests by email and phone. Their customer support did not appologise or even care that I had not received the clean or been given a refund. Just told I had to wait 28 day. This is not acceptable service. I did not receive the service, not contacted and not receive money back. I've had to go through my bank to ask for a reverse bank transaction. Do NOT use this company unless you want to lose your money.
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