Not a company you want to clean your ovens... they do not clean the top of the oven (GRILL AREA) the reason given they might damage it.... they don't clean the fan area asking requires the employee to remove the four screws to access the area....again they might damage the oven... using the same logic was surprised they dipped the wire racks cause they could damage them ...they say the clean will take 45minutes to one hour to clean ... mine took a whole 24 minutes... as two the most critical areas they don't clean...if I could give them a zero star I would... Their customer support team are not a lot better...stay well clear of Ovensupport
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