Terrible experience. More than 1 month ago I ordered a tag for my cat. The product was delivered within 4 business days; however, they spelled the cat's name wrong (despite the receipt they provided demonstrated that the name was spelled correctly when ordered). The immediately responded, acknowledged and apologized for their error and indicated they would be sending out a replacement tag with the name spelled correctly. That was nearly a month ago and despite recent follow-up e-mails and calls, they have not responded and I have not received a corrected tag. Based upon this terrible level of customer service, I WOULD AVOID THIS COMPANY AT ALL COSTS (unless you don't mind having a tag that is spelled incorrectly)
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